Vision, Mission, Strategy and Values
Ellevio’s business operates as a monopoly, which is a profound responsibility for the entire organisation. It is important that we live up to the demands and expectations of our customers and other stakeholders and earn their trust. Our vision, mission and values guide our day-today work and our strategy gives us the direction, in order for us to be able, in everything we do, secure a reliable power grid, stable operations, committed colleagues and a continued growth.
Our vision: A bright and sustainable future
Ellevio is responsible for critical infrastructure that fulfils a fundamental function in society. We improve the quality of life by ensuring a long-term sustainable and reliable power network for more than 960,000 households and companies in Sweden and Swedish society in general, as we are moving step-by-step towards our vision; to contribute with commitment and expertise to a bright and sustainable future.
Our mission and strategy
Our mission is important: we improve the quality of life by ensuring a long-term sustainable and reliable power network.
Ellevio’s overall strategy to achieve our mission and create value for our customers and investors is to guarantee a reliable electricity network, efficient operations, committed employees and continued growth.
Our values
Our values guide our day-today work, in every interaction and every conversation, in both simple and complex situations.
Reliability
Our customers should be able to rely on our power grid and the people who work at Ellevio. We are available around the clock to provide the technology and expertise required to supply electricity all the way to customers’ homes.
Ellevio currently has a security of supply of 99.98 percent, but despite that security of supply is one of our most prioritized sustainability issues. Good accessibility to electricity is vital if society is to function, and accessibility will become increasingly important as new industries become electrified.
Security of supply
In order to ensure a robust security of supply, a specific organisation has been established at Ellevio that monitors the electricity network around the clock, 7 days a week and 365 days a year.
The international standard SAIDI (System Average Interruption Duration Index) is used to measure security of supply, which is calculated as the sum of all outage periods (excluding planned works) experienced by customers divided by the total number of customers. The index enables comparison with other companies.
SAIDI is an important key ratio for Ellevio and is measured each month and analysed continuously. SAIDI can vary between years depending on whether there have been any major storms during the autumn or winter of the year in question
Commitment
It should be evident that we care about our customers and community and that we listen. We are driven and take sustainable action in terms of the safety of all who work for us, our impact on the environment and our responsibility as an employer, business and supplier.
Development
We think innovatively in matters both large and small. We continuously develop and improve our services and look for new expertise while sharing our own, with the aim of ensuring that Sweden’s power grids are developed in a long-term and sustainable manner. Our power grid should be constructed in a way that meets society’s existing and future energy needs. We are building the power grids of tomorrow, today.
